F A Q

Your room, breakfast each morning, Wi-Fi, air conditioning, and a peaceful place to return to.

An 18th-century Medina house with thick walls that keep the heat out. Some rooms have interior windows — the traditional way of staying cool.

No. This is a private house with three rooms. There is no reception desk, no room service, no concierge. Just a house, and someone paying attention.

No. We are a house, not a hotel. We will always respond to your needs, but there is no front desk.

Our sister property, a modern annex across the alley with three additional rooms. Same care, different character.

Direct through our website or via Booking.com and Airbnb. Direct bookings receive our best rate.

PayPal, bank transfer, and cash on arrival. Credit cards accepted through Booking.com and Airbnb.

See our Booking Conditions page for full details. We require notice for cancellations.

Yes. A deposit is required to confirm your booking. Details are provided at time of reservation.

Check-in from 14:00, check-out by 11:00. Early or late arrangements possible with advance notice.

Yes, we can store luggage before check-in or after check-out.

Yes, all rooms have ensuite bathrooms.

Yes, all rooms have air conditioning and heating.

Yes. Free Wi-Fi throughout the house.

Yes, each room has a safe.

No. The house has a traditional courtyard, not a pool.

Yes, a rooftop terrace with views over the Medina.

220V, European two-pin plugs. Bring an adapter if needed.

Yes, with advance notice.

Yes, a homemade Moroccan breakfast is served each morning in the courtyard.

No, only breakfast. We are happy to recommend restaurants nearby.

Yes, with advance notice. Let us know when you book.

Yes, we can recommend and book restaurants for you.

No. We maintain quiet hours from 23:00 to 08:00. This is a place for rest.

Yes, though the house is best suited to guests who appreciate quiet.

No. We do not accept pets.

Smoking is permitted on the terrace only, not inside the house.

In the K'sour quarter of the Medina — the historic neighborhood where the Sultan's Viziers once built their residences. Two minutes walk to the Koutoubia Mosque and Place Jemaa el Fna, with direct access to the souks.

Vehicles cannot enter the Medina. Ask your driver to drop you at Café Medina Rouge near Parking Bennani — from there it is a two-minute walk. We send detailed directions before your arrival, and can meet you at the café if you prefer.

Yes. Taxis are available on Boulevard Mohamed V at any hour, a short walk from the house. We can also arrange airport transfers on request.

The nearest parking is Parking Bennani, a two-minute walk from the house. We can provide directions.

Marrakech Menara Airport is approximately 20 minutes by taxi. We can arrange transfers.